FAQ’s
1. General Questions
Q: What is Wall Decor Daily?
A: Wall Decor Daily offers stylish, customizable wallpapers and downloadable wall art to help you refresh your space. We specialize in premium products that can be tailored to your style, including our exclusive Custom Color Match Service.
Q: What are Daily Drops?
A: Daily Drops are stylish, downloadable wall art prints that update daily. They’re perfect for quick, affordable wall decor updates. You can download them instantly or use our ‘Get It Printed’ service for professional-quality prints with free shipping.
2. Custom Color Match Service
Q: What is the Custom Color Match Service?
A: Our Custom Color Match Service allows you to customize the colors of any Signature Collection wallpaper or wall art to fit your style. You can choose up to 10 colors using name-brand paint color chips, and we’ll create a mockup for your approval.
Q: Can I customize more than one product with one Custom Color Match Service?
A: The Custom Color Match Service applies to one product at a time. If you wish to customize both wallpaper and wall art, you’ll need to purchase the service for each item.
Q: Are Custom Color Match Service purchases refundable?
A: No, due to the personalized nature of the service, Custom Color Match purchases are non-refundable. However, we’ll ensure everything is just right with a mockup and one complimentary revision before production.
3. Shipping & Returns
Q: How long does shipping take?
A: For the Signature Collection, shipping typically takes 3-8 days, with 1-3 days for fulfillment. Daily Drops printed via our ‘Get It Printed’ service also ship in 3-8 days. Please note, shipping is free for Daily Drops, and free shipping is available for Signature Collection orders over $100.
Q: Can I return or exchange my order?
A: We do not accept returns for Daily Drops or Get It Printed items, as these are customized or made-to-order. The same applies to Signature Collection items, as they are printed to size or customized in color. However, if you receive a defective product, we will replace it after an investigation.
Q: Why might the color of my product differ from what I see on my screen?
A: Screen settings can vary, and colors displayed on your device might differ slightly from the final printed product. Unfortunately, we cannot offer returns or exchanges due to these differences.
Q: How much does shipping cost?
A: Shipping is free for Daily Drops. For Signature Collection items, shipping is $20 for orders under $100, and free for orders over $100. Wallpaper sample shipping costs $20.
4. Daily Drops
Q: What are Daily Drops?
A: Daily Drops are downloadable wall art prints updated daily. You can download and print them at home or use our ‘Get It Printed’ service to receive professional-quality prints with free shipping. Stay up to date with the Daily Drops on Instagram
Q: How does the ‘Get It Printed’ service work?
A: Once you’ve selected your Daily Drops, you can choose the ‘Get It Printed’ option to have your artwork professionally printed and shipped to you. Shipping is always free with this service.